Toshiba Satellite P775 - Manual (Page 148)

Problem Procedure
You cannot access a
CD/DVD/Blu-ray™ in
the drive Make sure the drive’s disc tray is securely closed.
Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Refer to the
Media care section in Chapter 3 for
details on cleaning.
Memory Media Card
For further information, please refer to Chapter 3, Operating Basics .
Problem Procedure
Memory media card
error occurs Remove the memory media card from the
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to
a memory media
card Remove the memory media card from the
computer and check to ensure that it is not write
protected.
You cannot read a
file Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section in this chapter, and the documentation supplied with your
mouse.
Satellite P770/P775 Series
User's Manual 6-9