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Troubleshooting, En-34 – Olympus P-S100 Digital Photo Printer User Manual

Page 34

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Troubleshooting

Additiona

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tion

EN-34

Troubleshooting

Before asking for repairs, check the printer using the following checklist. If the problem still occurs, contact an

authorized Olympus service center.

Problem

Cause / status

Solution

Page(s)

The power does not

turn on.

The AC adapter is not connected.

Connect the AC adapter.

18

The ribbon

cartridge cannot be

removed.

The power turns off during printing.

Push the ribbon cartridge until it

clicks. Turn on the printer again,

and wait until the operation

sound stops.

Printing a picture

from a digital

camera does not

start soon.

The printer takes a long time to open

a TIFF file.

The loading time varies

depending on the image size.

Wait until loading is complete.

The size of a JPEG file is large.

Printing does not

start.

The paper-in tray or ribbon cartridge

is not suitable for the paper size you

are using.

Use a ribbon cartridge and

paper-in tray of the same size.

21, 38

The print size set on a digital camera

or PC is different from the loaded

Paper-in Tray/Ribbon Cartridge.

Insert the same size paper and

ribbon cartridge as selected on

the digital camera or PC.

No ribbon cartridge is set in the

printer.

Set a ribbon cartridge.

19

No paper in the paper-in tray.

Replace the paper-in tray.

22

Paper is jammed in the paper ejection

area.

Remove the jammed paper.

36

The printer driver is not correctly

installed on the PC.

Install or re-install the printer

driver on the PC correctly.

27

Indicators lights or blinks.

33

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