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Troubleshooting – AT&T 983 User Manual

Page 27

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24

Appendix

Troubleshooting

I hear other
calls when using
the telephone.

• Disconnect the telephone base from the telephone jack.

Plug in a different telephone. If you still hear other calls,
the problem is probably in the wiring or local service.
Call your local telephone company.

Automatic redial
interrupted.

• If the telephone rings during the automatic redial

sequence, you will cancel it if you lift the handset,
press

SPEAKER or press HEADSET (if a headset is

connected) to take the call.

• Lifting the handset, pressing

SPEAKER or pressing

HEADSET (if a headset is connected) will cancel
automatic redial.

• Low battery power can affect automatic redial. For

information about changing batteries, see

Battery

installation on page 5.

Speakerphone
does not
work while
an extension
telephone is in
use.

• The speakerphone is powered by the current in the

telephone line cord connected to your wall jack. The
speakerphone might not work if you are on a call on
a line-powered extension telephone and try to use the
983 speakerphone at the same time. There may not be
enough power in the line current to support both the
speakerphone and the extension telephone. Try using the
handset for calls like this.

Telephone does
not work with
headset.

• Make sure four new AA alkaline batteries are properly

installed (see

Battery installation on page 5).

• Use only an industry standard two-band 2.5 mm head-

set (purchased separately). For best results, use an AT&T
two-band 2.5 mm headset.

Warning tone
sounds when lift
the handset or
press

SPEAKER.

• Make sure four new AA alkaline batteries are properly

installed (see

Battery installation on page 5).