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Troubleshooting 1-91 – Konica Minolta magicolor 3730DN User Manual

Page 106

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Troubleshooting

1-91

When printing 2 pages on a
single sheet of paper, the
pages are not centered on
the paper.

Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.

Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio

While printing from Acrobat
Reader, the pages are not
correctly collated or the
print job is cancelled.

If a printing error occurs with Acrobat Reader,
print using the preview feature provided by
the operating system.

When Mac OS X 10.4 is
used to send a job with a
custom paper size that has
a width of 21.6 cm, Let-
ter-size paper is requested.

Change the width of the custom paper size to
21.59 cm, and then try sending the job again.

Part of the print image is
lost when printing on
Legal-size paper or larger
from Microsoft Word on
Mac OS X 10.5/10.6.

Print on paper that is smaller than Legal size.

Pages are printed in color
when Booklet Printing is
selected, even when Color
Mode
is set to Grayscale.

Use the free Apple software Create Booklet.
The latest version of Create Booklet can be
downloaded from downloads/macosx/automator/createbook-
let.html>

Paper is fed from Tray 1
when Booklet Printing is
selected, even when Paper
Feed
is set to Tray 2.

Load the paper in Tray 1. Otherwise, use the
free Apple software Create Booklet, and
select the paper tray.

Symptom

Solution