Acer 3200 Series - Manual (Page 65)

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Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.
If there are error messages or beeps reported by your computer, write
them down as they appear on the screen (or the number and sequence
in the case of beeps).
You are required to provide the following information:
Name:________________________________________
Address:______________________________________
______________________________________________
Telephone number:____________________________
Machine and model type:_______________________
Serial number:_________________________________
Date of purchase:______________________________