Lenovo ThinkPad W700ds - Manual (Page 38)

Fingerprint reader problems
Problem:
You cannot register or authenticate your finger.
Solution:
If your finger has any of the following conditions, you may not be able to
register or authenticate it.
v Your finger is wrinkled, rough, dry, injured, stained, oily, or wet.
v The surface of your finger is very different from when you enrolled your
fingerprint.
To improve the situation, try the following:
v If your hands are too dry, apply lotion to them.
v Clean or wipe your hands to remove any excess dirt or moisture from the
fingers.
v Enroll and use a different finger for authentication.
Startup problems
Problem:
The Microsoft ® Windows operating system will not start.
Solution:
Use the Rescue and Recovery workspace or recovery discs to help solve or
identify your problem. For details about Rescue and Recovery, see Chapter 4,
“Recovery options,” on page 35.
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ThinkPad ® W700 and W700ds Service and Troubleshooting Guide