Types of warranty service – Lenovo ThinkPad Edge E220s User Manual
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ThinkPad Edge E420s
Machine Type
Country or Region of
Purchase
Warranty Period
Types of Warranty
Service
Parts and Labor -
1 year
3, 1
Australia, New Zealand,
Japan, US, Canada, and
Mexico
Battery pack - 1
year
1
Parts and Labor -
1 year
4, 1
4401
Other
Battery pack - 1
year
1
ThinkPad Edge E520
Machine Type
Country or Region of
Purchase
Warranty Period
Types of Warranty
Service
Parts and Labor -
1 year
3, 1
Australia, New Zealand,
Japan, US, Canada, and
Mexico
Battery pack - 1
year
1
Parts and Labor -
1 year
4, 1
1143, 1144
Other
Battery pack - 1
year
1
Types of warranty service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time upon
request. CRUs that are easily installed by you are called Self-service CRUs,
while Optional-service CRUs may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may request that a
Service Provider install Optional-service CRUs under one of the other types
of warranty service designated for your product. An optional service offering
may be available for purchase from Lenovo to have Lenovo install Self-service
CRUs for you. You may find a list of CRUs and their designation in the
publication that ships with your product or at The requirement to return a defective CRU, if any, will be specified in the
materials shipped with a replacement CRU. When return is required, 1) return
instructions, a prepaid return shipping label, and a container will be included
with the replacement CRU; and 2) you may be charged for the replacement
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Safety and Warranty Guide