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Chapter 5. troubleshooting, Frequently asked questions – Lenovo G360 Notebook User Manual

Page 33

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Chapter 5. Troubleshooting

Frequently asked questions

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This section lists frequently asked questions and tells where you can find
detailed answers.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General
Information Guide
.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General
Information Guide
.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

How can I upgrade or replace a customer replaceable unit (CRU)?

See “Appendix A. CRU instructions” on page 36 of this guide.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue system” on page 26.

Where are the installation discs for pre-installed software?

Your computer does not come with installation discs for the pre-installed
software. Installation programs for the pre-installed software on your
computer can be downloaded from Lenovo's consumer support Web site
(http://consumersupport.lenovo.com). If your computer is pre-installed
with Windows operating system, you can also find installation programs
for some pre-installed software in the Application folder on D partition of
the hard disk drive.

How can I contact the customer support center?

See “Chapter 3. Getting help and service” of Lenovo Safety and General
Information Guide
.