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Kodak S730 User Manual

Page 25

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Troubleshooting and support

www.kodak.com/go/digitalframesupport

23

Frame loses battery
power (power cable
disconnected)—
doesn’t work on battery
power or works for less
than 1 hour.

Charge the battery (

see page 3

).

Refresh the battery:

– Fully charge the battery—connect the power cord and leave

connected for at least 3 hours.

– Fully discharge the battery—disconnect the power cable, start

the frame and let it run until the battery is discharged (the
frame turns itself off).

– Repeat the above charge/discharge procedure 2 or 3 times.

Battery may need replacing. Visit

www.kodak.com/go/accessories

.

Frame freezes up or
doesn’t work properly.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Reset the frame. Press the Mode and Power buttons (

see page 2

)

at the same time, then tap Yes to reset the frame. (Resetting your
frame does not erase your saved files.)

Audio portion of video
doesn’t play.

Press + on the Volume button (

see page 2

).

You set automatic
on/off but the frame
doesn’t turn on and off
at the specified times.

If your frame loses power, the clock returns to the factory setting
and auto on/off times are disabled. See

Resetting the clock and

calendar after losing power, page 24

.

If...

Try one or more of the following