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Kodak Z915 User Manual

Page 54

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48

www.kodak.com/go/support

Troubleshooting

Camera does not
recognize
SD/SDHC Card.

Purchase a certified SD/SDHC Card.

Format the card (

see page 37

).

CAUTION: Formatting a card deletes all pictures and videos,
including protected files.

Insert a card into the slot (

page 3

).

Camera freezes up
when a card is
inserted or
removed.

Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.

Memory card full.

Insert a new card (

page 3

), transfer pictures to the computer

(

page 39

), or delete pictures (

page 19

).

Memory card and
internal memory
full.

Transfer pictures to the computer (

page 39

), then format the card or

internal memory (

see page 37

).

CAUTION: Formatting a card deletes all pictures and videos,
including protected files.

The Reset Camera
feature did not
take effect.

After using the Reset Camera feature (

see page 37

), turn the camera

off and then on again.

Pictures taken on a
tripod are blurry.

Occasionally, a tripod interferes with the camera’s image stabilizer. In
the Setup

menu, set Image Stabilizer to Off (

see page 36

).

Cannot delete
some pictures.

If a picture is marked as a favorite, a Protect tag is automatically
applied (and remains even if the favorite mark is removed). A
protected picture cannot be deleted unless the Protect tag is removed
(

page 20

) or the card/internal memory is formatted (

see page 37

).

Pictures that have
KODAK PERFECT
TOUCH
Technology
applied (twice) are
of lower image
quality.

If PERFECT TOUCH Technology has been applied to a picture on the
camera, do not apply it again when the picture is on the computer (or
on a KODAK Picture Kiosk).

NOTE: PERFECT TOUCH Technology is automatically applied to pictures taken

in Smart Capture mode.

If

Try one or more of the following