Kodak PULSE - 10 Inch User Manual
Page 38
31
www.kodak.com/go/pulseframesupport
Troubleshooting and support
The digital frame turns
on or off by itself.
■
The energy saver schedule is enabled. To change on/off times or to
disable this feature, go to
, sign in to your
account, then click the Frame Settings tab.
■
The activity sensors in your PULSE Digital Frame may be learning
your home environment’s light and sound levels. See
more about activity sensors, page 32
The digital frame turns
on or off at
unexpected times.
The digital frame
freezes or doesn’t
work properly.
■
Press the Health Check button on the back of the digital frame (
). If a problem is indicated on the network status screen,
press Fix it and follow the screen directions. If no network
problem is indicated, press Exit to return to slide show.
■
The digital frame’s transition time may be set for 30 minute, fade
or Smart. See
Changing transition type and time, page 20
.
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the Power button (for about 2 seconds), then
release.
My digital frame
activation code is no
longer displayed.
■
To show the activation code again during your digital frame setup,
press the Health Check button on the back of the digital frame,
then touch Fix it.
Nothing happens
when a memory card
or USB device is
connected.
■
Insert a certified SD, SDHC, MMC, XD, or MS card, with images,
into the upper designated card slot, then push to seat it (see
■
Insert a certified MS Duo or MS PRO Duo card, with images, into
the lower designated card slot only, then push to seat it (see
NOTE: Do not insert an MS Duo or MS PRO Duo card in the top slot. It may be
difficult to remove.
■
Make sure the USB device is connected securely (see
).
■
Make sure the file format of your pictures is supported (see
NOTE: Pictures may take a longer time to display when the files are large or
when using a large capacity memory card or other connected device.
Problem
Try one or more of the following