Getting help on the web – Kodak ESP 5250 User Manual

Page 14

Troubleshooting

www.kodak.com/go/aiosupport

Getting help on the Web

For more troubleshooting information:

Paper jam

• Check for paper in the rear-access cleanout area.

• Open the printer access door and gently remove any paper from inside the printer.

• Make sure the paper in the tray is free of tears or creases.

• Make sure you do not overload the paper tray.

For more information, go to

. Select

All-in-one

printer, then Paper jam.

Error codes/messages

Go to

www.kodak.com/go/esp5210support,

then type your error code or message.

Problem

Possible Solutions

Get help with wireless networking.

Use our Step-by-Step Solutions and Repair tool to
troubleshoot common problems.

Search our knowledge base of FAQs (Frequently
Asked Questions).

Download the latest firmware and software for
optimal printer performance.

Check the Extended User Guide for detailed
instructions and the recommended system
requirements

Get help with problems you cannot resolve.

www.kodak.com/go/contact

and

have the following information available:

–

Kodak Service Number (located inside the printer
when you open the printer access door)

– Printer model number (located on the control

panel)

–

Computer model, operating system, and version
of Home Center Software

This manual is related to the following products: