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Telephone customer support, Before you call – Kodak CX6200 User Manual

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Chapter 11

Telephone Customer Support

If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.

Before You Call

!

Have the camera or camera dock connected to your computer.

!

Be at your computer.

!

Have the following information available:

Operating system __________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of Kodak EasyShare software CD________________________
Camera serial number______________________________________