10 warranty policy – Pfannenberg DTS Air Conditioner User Manual
Page 9

Operating and Installation Instructions DTS Air Conditioner
08.2001
085 408 022
9
10 Warranty Policy
Pfannenberg Inc. warrants that all material and workmanship are free of defects in
quality which impair the usefulness of the Air Conditioner for a period of five (5)
years for non-operating parts, except for the filter; for 2 ½ years for the air moving
devices, and for one (1) year for the hermetic system components when installed
and operated under the following conditions:
1 Voltage variation no greater than
±
10% from ID plate rating.
2 Frequency variation no greater than
±
3 Hz from ID plate rating.
3 Ambient temperature must not exceed 52°C / 125°F.
4 Maximum cooling capacity not to exceed (BTU/HR) rating, including any heat
sink, as indicated on the ID plate.
5 The unit must not be restarted for a period of three (3) minutes after
intentional or accidental shut-off.
6 Compliance to all other installation, maintenance and operating instructions, as
supplied.
Pfannenberg Inc. assumes no liability beyond the repair or replacement of its own
product, returned transportation prepaid.
This warranty does not cover:
•
Labor or reimbursement for labor for removal or installation of any warranted part,
except at a Pfannenberg Inc. facility
•
Use of equipment for other than its designed purpose or operating conditions
•
Operation in harsh, oily,corrosive or other abnormal environmental conditions,
without the proper filtration, sealing, protective coatings and/or weather protection
•
Damage to hermetic system resulting from continuous operation with dirty /
clogged air filters
•
Use of refrigerant other than designated
•
Customer modification or abuse
•
Shipping damage or other accident
•
Any and all conditions resulting from noncompliance with the preceding operating
conditions
Should any part prove defective within the above warranty period, the customer may
return the defective air conditioner that is under warranty to Pfannenberg Inc. for
repair at no charge.If return for repair is requires a Return Authorization Number
must be obtained.
Please contact Pfannenberg Inc. for detailed informations.
Pfannenberg Inc. assumes no liability beyond the repair or replacement of its own
product. Customer modification of any Pfannenberg Inc. product voids this
warranty.
The purchaser assumes the responsibility of grounding the unit and installing it in
accordance with local electrical and safety codes, as well as the National Electric
Cide (NEC) and OSHA.
This express warranty constitutes the entire warranty with respect to the PRODUCT
and IS IN LIEU OF ALL OTHERS, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE AND IN NO EVENT IS Pfannenberg Inc. RESPONSIBLE
FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.