12 trouble-shooting – Pfannenberg DTS Air Conditioner User Manual
Page 11

Operating and Installation Instructions DTS Air Conditioner
08.2001
085 408 022
11
12 Trouble-Shooting
If the Air Conditioner should require service, we have compiled a trouble-shooting chart to assist your 
service personnel. If additional assistance is required please contact Pfannenberg Inc. 
Problem Possible
Cause(s)
Solution
Unit not cooling
No Power
Check Power Source and 
Electrical Connections 
Loss of Refrigerant
Locate and repair leak
Evaporator or Condenser Fan 
not operating 
Replace motor, Capacitor or 
entire Assembly 
Filter clogged
Clean or replace Filter
Dirty Evaporator or Condenser
Clean Device
Thermostat improperly set
Lower setting until unit starts
Thermostat defective
Replace Thermostat or Relay
Failed Compressor
Replaced Compressor
Ice on Evaporator Coil
Insufficent Heat Load or Unit 
Oversized for Application 
Contact Pfannenberg Inc.
Failed Evaporator Fan
Replace Evaporator Fan Motor 
or Assembly 
Dirty Evaporator
Clean Device
Condensate draining 
continuously 
Enclosure not properly sealed
Check and seal all openings
Excessive opening of Enclosure
Eliminate the frequency of door 
opening 
Thermostat improperly set
Setting on 35°C / 95°F
Condensate fails to drain 
off 
Malfunction on condensate 
overflow 
Clean overflow and/or check that 
hose is connected without kinks 
Excessive vibration
Defective Fan
Replace Fan
Compressor Loose
Tighten Mounting Bolts
Compreesor Inoperative
Low line Voltage
Check Nameplate Voltage
Loss of Compressor Oil
Replace Compressor
Loss of Refrigerant
Locate and repair leak
Failed Compressor Capacitor
Replace Capacitor
Thermal Overload
Contact Pfannenberg Inc.
Power interruptions
Allow Compressor time to reset
Refrigerant or Oil leaks
Crack or pin hole in tubing or 
brazed joints 
Replace tubing or rebraze joint
