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Terms & conditions, Silverline tools guarantee – Silverline 500W Hammer Drill User Manual

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500W Hammer Drill

265897

EC Declaration of Conformity

The undersigned: Mr Philip Ellis
as authorized by: Silverline Tools
Declares that the
Name/ model: 500W HAMMER DRILL
Type/ serial no: 265897
Net installed power: 500W
Conforms to the following Directives:
• Machinery Directive 98/37/EC
• Low Voltage Directive 2006/95/EC
• Electromagnetic Compatibility 89/336/EEC as Last Amended

by EC Directive 93/68/EEC
• EN55014-1:2000 + A1 + A2
• EN55014-2:1997 + A1
• EN61000-3-2 :2000 + A2
• EN61000-3-3 :1995 +A1
• EN60745-1:2006
• EN60745-2-1:2003 +A11

The technical documentation is kept by: Silverline Tools

Notified body: Tuv Rheinland

Place of declaration: Köln, Germany

Date: 21/12/09

Signed by:

Position in Company: Director

Name and address of Manufacturer or Authorised representative:

Silverline Tools, Boundary Way, Lufton Trading Estate, Yeovil, Somerset,
BA22 8HZ United Kingdom

Terms & Conditions

This Guarantee and guarantee period becomes effective at the date of retail

purchase as detailed on your sales receipt.

PLEASE KEEP YOUR SALES RECIEPT
If this product develops a fault within 30 days of purchase, return it to the

stockist where it was purchased, with your receipt, stating details of the

fault. You will receive a replacement or refund.
If this product develops a fault after the 30 day period, return it to:

Silverline Tools Service Centre

PO Box 2988

Yeovil

BA21 1WU, UK
The guarantee claim must be submitted during the guarantee period.
You must provide the original sales receipt indicating the purchase date, your

name, address and place of purchase before any work can be carried out.
You must provide precise details of the fault requiring correction.
All claims will be verified by Silverline Tools that the deficiencies are of a

material or manufacturing fault within the guarantee period.
We do not refund carriage. All products should be in a suitably clean and

safe state for repair, and should be packaged carefully to prevent damage or

injury during transportation. We may reject unsuitable or unsafe deliveries.
All work will be carried out by Silverline Tools or its authorised repair agents.
The repair or replacement of the product will not extend the period of

guarantee.
Defects recognised by us as being covered by the guarantee shall be

corrected by means of repair of the tool free of charge (excluding carriage

charges) or by replacement with a tool in perfect working order.
Retained tools, or parts, for which a replacement has been issued, will

become the property of Silverline Tools.

The repair or replacement of your product under guarantee provides benefits

which are additional to and do not affect your statutory rights as a consumer.
What is covered:
The repair of the product, if it can be verified to the satisfaction of the

Silverline Tools that the deficiencies were due to faulty materials or

workmanship within the guarantee period of purchase.
If any part is no longer available or out of manufacture, Silverline Tools will

replace it with a functional replacement part.
Use of the product in the EU.
What is not covered:
Silverline Tools does not guarantee repairs required as a result of:
Normal wear and tear caused by use in accordance with the operating

instructions eg blades, brushes, belts, bulbs, batteries etc.
The replacement of any provided accessories drill bits, blades, sanding

sheets, cutting discs and other related items.
Accidental damage, faults caused by negligent use or care, misuse, neglect,

careless operation or handling of the product.
Use of the product for anything other than normal domestic purposes.
Change or modification of the product in any way.
Use of parts and accessories which are not Silverline Tools genuine

components.
Faulty installation (except installed by Silverline Tools).
Repairs or alterations carried out by parties other than Silverline Tools or its

authorised repair agents.
Claims other than the right to correction of faults on the tool named in these

guarantee conditions are not covered by the guarantee.

This Silverline product comes with a 3 year guarantee.

To qualify you must register this product at silverlinetools.com within 30

days of purchase. The guarantee period begins on the date of purchase as

detailed on your sales receipt.

Registering your purchase

Registration is made at silverlinetools.com by selecting the Guarantee

Registration button. You will need to enter:-

Your personal details

Details of the product and purchase information


Once this information is entered your guarantee certificate will be created in

PDF format for you to print out and keep with your purchase.

Silverline Tools Guarantee

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