Nor-Lake AdvantEDGE Countertop Merchandiser - Manual (Page 3)

02/13 Rev. A 151629
Energy Saving Tips:
For energy saving and CTM’s better performance:
 Load your CTM at night-time so you will be able to have cold drinks once you get there in
the morning. During the cooler reload with products, it is recommended to switch off the
thermostat and turn it on again in order to avoid ice accumulation on the evaporator.
 Store your back-up stock in a cool and/or dark place so that when reloaded, the CTM will
need much less time to cool them down.
 Wipe moisture from the products you place in the cooler.
 Avoid opening the door for long periods of time.
5. Service
BEFORE PROCEEDING WITH ANY CLEANING OR MAINTENANCE PROCEDURE, UNPLUG
THE CTM!
ALL MAINTENANCE OPERATIONS SHOULD BE CARRIED OUT BY SPECIALIZED
PERSONNEL ONLY!
If the CTM is not operating properly or at all, check the following before calling an authorized
technician.
OBSERVATION POSSIBLE REASONS HANDLING
The CTM does not work. a). Power cord not plugged in.
b). No power coming in the socket. a). Plug it in
b). Check the fuse / MCB on the mains
The cooler does not cool
enough. The products are
warm. a). Thermostat setting not OK.
b). The CTM has recently been reloaded with
warm products. It takes 8-16 hours to cool
them down.
c). Dust accumulation on condenser.
d). Ice accumulation on evaporator.
e). The CTM is loaded in such a way that the
air circulation in the interior is being blocked.
f). The door does not seal properly.
g). Leakage in the cooling system. a). Rotate the thermostat knob clockwise.
b). Preferably, reload the CTM before night
closing.
c). Clean up condenser.
d). Switch off thermometer for 2-3 hours for
defrost.
e). Load the CTM according to the
standards you have been provided by the
company.
f). Call technician for repairing the doors for
sufficient closing.
g). Disconnect the cooler and call a
technician.
The cooler sometimes makes a
noise. a). The specific cooler requires a powerful
mechanism therefore some sort of noise is
inevitable.
b). Intense metallic noise.
c). Inclined or curved floor.
b). A service technician is needed.
c). Level the CTM properly by adjusting the
CTM’s legs. Placing a spirit level on the top
of the CTM will assist in leveling the CTM.
Evaporator fan not running. a). Energy saving mode during compressor
off cycle
b). Other a). This feature is to save energy during
compressor off cycle.
b). Call a service technician.
There is water on the floor. a). The drainage hose for condensate water
is out of the tray.
b). There is a leakage in the tray. a). A service technician is needed.
b). A service technician is needed.
The lights don’t work. a). The LED light or driver is out of order. a). A service technician is needed.
If after all the above-mentioned checks, the problem with your CTM remains, please contact the
customer service department of your supplier and give the following information:
 Mode of CTM
 Serial number of the CTM
 Brief description of problem/observation
6. Warranty
The appliance is covered by a warranty as this has been agreed during the sale.