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System features, Introduction, Making calls – Avaya 5601 User Manual

Page 6: Answering calls, Introduction making calls answering calls

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Page 6 - Introduction

System Features

System Features

Introduction

As well as your phones specific features, you can access a number of system features
by dialing short codes.

These instructions are for the system's default configuration. They assume that you are
using the default feature codes (see Default Feature Codes on page 9). It also
assumes that you have full access to all features and the public telephone network.
Consult your System Administrator for details of short codes that may have been
changed.

Other System Features, that would normally be allocated to soft keys by your System
Administrator, are not supported on the 5601.

Making Calls

Internal Calls: To make a call to another extension, simply dial the number.

External calls: To make an external call, either dial the number (prefixed by the
access code if required) or use a speed dial code (contact your system manager for a
list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager
can bar certain calls, such as those to premium rate numbers and international calls

Answering Calls

Ringing at your own extension:
Simply pick up the handset. When in headset mode, press the button associated with
the alerting call.

The default ringing cadences are:

Internal calls have a single ring cadence

External calls have a double ring cadence.

These can be changed by your System Administrator.

Ringing at another extension: You can answer from your own phone by using Call
Pick-Up
; lift your handset and dial:

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*30 to answer a call ringing anywhere.

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*31 to answer a call within your group.

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*32*201# to answer the call for a particular extension, in this example 201.

Note: If your phone rings for any longer than a specified period (15 seconds in

default), any re-direction feature that you have activated, such as voicemail or
call forwarding, will come into effect.

Page 6 - System Features

IP Office (R3.0) 5601 User Guide

Introduction

40DHB0002UKFF – Issue 1 (7th February 2005)