AVERATEC 2700 Series - Manual (Page 66)

65 Chapter 8 Troubleshooting
Optical Drive Problems
The optical drive does not work
• Try rebooting the system.
• The disk is damaged or files are not readable.
• After you have inserted a CD-ROM disk, it may take a moment before you can access its content.
The drive dose not read any disks
• The CD may not be properly seated in the tray. Make sure the disk is firmly seated onto the spindle.
• The disk is damaged or not readable.
The disk cannot be ejected
• Normally, it takes a few seconds to eject the disk.
• If the disk cannot be ejected, it may be mechanically jammed. Straighten out a paper clip and insert it to a tiny hole next
to the eject button. This should reject the disk tray. If not, return the unit for repair. Do not forcefully pull on the disk tray.
The Combo or DVD RW drive (optional device) cannot record
• You need to purchase and install a burner utility program to record files to a blank media.