Battery recycling, storage, and battery life, E.4 batteries limited warranty, Troubleshooting – APC UPB60 User Manual
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Battery Recycling, Storage, and Battery Life
The Universal Notebook Battery should be disposed of properly. Please do not dispose in trash receptacles or incinerate. For
information about APC's battery recycling program, visit: mobilecomputing.apc.com. For best results, do not store the UPB60
where there is excessive heat or cold, as such environments can damage the battery pack and reduce battery life. If storing the
UPB60 for an extended period, completely discharge and recharge the unit before the next use. This can be done by attaching the
UPB60 to a notebook and waiting until the it is fully discharged. The UPB60 is fully discharged when the amber Status indicator is
extinguished. Attach a notebook power adapter to the UPB60 and continue charging it until all Status indicators are extinguished.
For best results, the UPB60 should be fully discharged and recharged once every 3 months. This will condition the cells inside the
battery to ensure the UPB60 delivers the most capacity available.
E.4
Batteries
Limited Warranty
APC warrants its products to be free from defects in materials and workmanship under normal use and service for one (1) year
from the date of purchase for the original purchaser. Its obligation under this warranty is limited to repairing or replacing, at its
sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization
(RMA) number from APC or an APC Service Center with transportation charges prepaid and must be accompanied by a brief
description of the problem and proof of date and place of purchase. This warranty applies only to the original purchaser.
Troubleshooting
Problem
Possible Cause
Corrective Action
The UPB60 is not charging the
Notebook AC Adapter output voltage
Check the voltage rating from the system
notebook when the AC adapter is
does not match the output voltage
label on the notebook or power adapter.
connected to the UPB60.
setting on the Output Voltage Selector
Switch.
Turn the Output Voltage Selector Switch
to the corresponding voltage.
Disconnect and reconnect the UPB60
Power Cable from/to the UPB60.
No power after performing
The actual voltage produced by the
Disconnect the Power Cable from the
the above procedure.
notebook AC adapter is offset from
UPB60. Turn the Output Voltage Selector
its rating.
Switch to the next highest voltage setting.
Example: if the notebook AC adapter is
15V, turn the Output Voltage Selector
Switch to 16V.
The notebook is an Acer model, and is
Disconnect the UPB60 Power Cable; set
listed in the “Compatibility Guide”
the Output Voltage Selector Switch to 20V.
and the “Compatibility” section of
Connect the UPB60 Power Cable to the
this manual.
notebook.
UPB60 does not charge the notebook
The Output Voltage Selector Switch is
Check the notebook, notebook power
when the AC adapter is NOT connected.
not set to the correct voltage setting.
adapter, “Compatibility Guide” or
“Compatibility” section of this manual to
ensure the appropriate voltage setting for
the notebook is being used, and to ensure
the proper jack tip and plug tip are
being used.
UPB60 has automatically shut down
Remove the UPB60 from the enclosed
due to abnormally high temperature.
area, and let it cool for a few minutes.
Unplug and re-plug the UPB60 Power
Cable. The unit will recover from thermal
protection mode.
The notebook being used is drawing
UPB60 is designed to deliver 70 Watts of
more than 70W from the UPB60.
continuous output power. Perform one of
the following to resume UPB60 power
output:
1. Fully charge the notebook internal
battery using the adapter provided with
the notebook; connect the UPB60 to the
notebook.
2. Change the power settings on the
notebook to conserve battery power.
No power from the UPB60 after being
The UPB60 may have entered Sleep
Press the On/Status push button for
disconnected from a notebook.
Mode.
1 second, then release. The On/Status
indicators will illuminate and the battery
will resume power output. If no indicators
are lit, charge the UPB60.