Sony PCG-GRT360ZG - Manual (Page 261)

Printing
Why can't I print a document?
 Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
 Make sure the printer is compatible with the Microsoft ® Windows ® operating system installed on your computer.
 You may need to install the printer driver software before you use the printer. See the guide that accompanied the
printer for more information.
 If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then
restart the computer.
 If the bidirectional communication functions are provided with your printer, disabling the functions on your computer
may enable printing. Follow these steps:
1. Click Start, and then Control Panel.
2. Click Printers and Other Hardware.
3. Click Printers and Faxes.
4. Right-click an unused printer and select Properties.
5. Click the Ports tab.
6. Click to cancel the Enable bidirectional support check box.
7. Click OK.
This change to the settings disables the bidirectional communication functions of your printer, such as data
transfer, status monitoring, and remote panel.
Page 261