Sony PCG-Z505R - Manual (Page 73)

Troubleshooting 63
❑ Make sure the CD-ROM drive is properly connected. See “Connecting
the CD-ROM Drive” on page 46.
❑ Clean the CD-ROM.
❑ Check the speaker volume.
When I click an application icon a message appears, such as “You must insert
the application CD into your CD-ROM drive,” and the software does not start
❑
Some titles require specific files that are located on the application’s
CD-ROM. Insert the disc and try starting the program again.
❑ Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive cannot write to a diskette
❑
The diskette is write-protected. Disable the write-protect feature or
use a diskette that is not write-protected.
❑ Check that the diskette is properly inserted into the floppy disk drive.
My speaker has no sound
❑
The built-in speaker is turned off. Press Fn+F3 to turn on the speaker.
❑ The speaker volume is turned to the minimum. Press Fn+F4, and then
press
X or c to increase the volume.
❑ If your computer is powered by the battery, check that the battery is
connected properly and that it is charged.
❑ If you are using an application that has its own volume control, check
that the volume is turned up.
❑ Check the volume controls in Windows 98.
❑ If you have connected a headphone or an audio cable to the
Headphone connector, disconnect the cable.
My modem does not work
❑
Check that the phone line is plugged into the line jack. See
“Connecting a Phone Line” on page 37 for details.
❑ Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.
❑ Check that the phone number the program is dialing is correct.
❑ Check that the software you are using is compatible with the
notebook computer modem. (All preinstalled programs are
compatible.) Call the software publisher or Sony Customer Support.