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Frequently asked questions – Sony PCG-V505DC2K User Manual

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Frequently asked questions

What do I do if the computer doesn't recognize the mouse?

Make sure the mouse is securely plugged into the port. See

Connecting a mouse or keyboard

for more information.

Restart the computer with the mouse connected to the computer.

What do I do if the pointer doesn't move when I use the mouse?

Make sure another mouse is not installed.

If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.

If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:

Press the Windows key

, and press U. When the Shut Down Windows dialog box appears, press R, and

then press Enter.

Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security window appears, press the

Right Arrow key

to select Shut Down, and press Enter. Press R and then press Enter.

Press and hold the power button. When the computer turns off, press the power button again to restart the
computer.

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