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Additional information, Troubleshooting, Additional information troubleshooting – Sony BDP-S370 User Manual

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Additional

Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.

There is no picture or the picture is not
output correctly.

, Check that all the connecting cables are

securely connected (page 12).

, Switch the input selector on your TV to

display the signal from the player.

, Reset the video output resolution to the

lowest resolution by pressing x on the
player for more than 10 seconds.

, For HDMI connections, try the following:

1

Turn the player off and on again.

2

Turn

the connected equipment off and on again.

3

Disconnect and then reconnect the HDMI

cable.

, The HDMI OUT jack is connected to a DVI

device that does not support copyright
protection technology.

, For HDMI connections, check the “Output

Video Format” settings in the “Screen
Settings” setup (page 22).

, When the analog signals are also output, set

“BD/DVD-ROM 1080/24p Output” to
“Off” in the “Screen Settings” setup
(page 22).

, For BD-ROMs, check the “BD/DVD-ROM

1080/24p Output” setting in the “Screen
Settings” setup (page 22).

The display language on the screen
switches automatically when connected to
the HDMI OUT jack.

, When “Control for HDMI” is set to “On”

(page 25), the display language on the
screen automatically switches according to
the language setting of the connected TV (if
you change the setting on your TV, etc.).

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This manual is related to the following products: