Troubleshooting – Sony PCG-GRT250 User Manual
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Troubleshooting
What do I do if my computer won’t start?
❑
Make sure the computer is securely plugged into a power source and turned
on. Make sure the power indicator shows the power is on.
❑
Make sure the battery is inserted properly and charged.
❑
Make sure the floppy disk drive (if applicable) is empty.
❑
If the computer is plugged into a power strip or uninterruptible power supply
(UPS), make sure the power strip or UPS is turned on and working.
❑
If you are using an external display, make sure it is plugged into a power
source and turned on. Make sure the brightness and contrast controls are
adjusted correctly. See the guide that came with your display for details.
❑
Disconnect the AC adapter and remove the battery. Wait one minute.
Reattach the AC adapter and reinsert the battery. Turn on the power.
❑
Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.
❑
If the computer still does not turn on, follow these steps:
1
Unplug the power cord and remove the battery.
2
Use a thin, straight object (such as a paper clip) to press the reset button.
3
Reinsert the power cord and the battery.
4
Turn on the computer.
What do I do if a BIOS error appears when my computer
starts?
If the message “Press
the screen, follow these steps:
✍
See “Locating Controls and Ports” on page 15 to locate the reset button.