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Why can't i use the built-in motion eye camera – Sony VGN-FJ370P User Manual

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Troubleshooting

Why can't I use the built-in MOTION EYE camera?

The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.

If the problem persists, you must reinstall the driver software for the camera. Follow these steps:

1

Click Start and then Control Panel.

2

Click the Performance and Maintenance icon.

3

Click the System icon.

4

Click Device Manager on the Hardware tab.

5

Double-click Imaging devices.

6

Right-click Sony Visual Communication Camera VGP-VCC1 and click Update Driver.

What should I do if my computer becomes unstable when it enters Standby or Hibernate
mode while the built-in MOTION EYE camera is in use?

Do not place your computer into Standby or Hibernate mode while you are using the built-in MOTION EYE camera.

If your computer automatically enters Standby or Hibernate mode, change the respective power saving mode setting. For
changing the setting, see Using the Power Saving Modes

(page 87)

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