Sony WEGA KV-24FV12 - Manual (Page 46)

34
Operating Instructions
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound ❏ Make sure the power cord is plugged in.
❏ If a red light is flashing on the front of your TV for
more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
❏ Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 11).
❏ Make sure the batteries have been inserted correctly
into the remote control (page 2).
❏ Try another channel, it could be station trouble.
Poor or no
picture, good
sound ❏ Adjust Picture in the Video menu (page 18).
❏ Adjust Brightness in the Video menu (page 18).
❏ Check the antenna and/or cable connections (page 3).
Good picture,
no sound ❏ Press so that MUTING disappears from the
screen (page 11).
❏ Check your Audio settings. Your TV may be set to
Auto-SAP (page 20).
No color ❏ Adjust Color in the Video menu (page 18).
Only snow
appears on the
screen ❏ Check the Cable setting in the Options menu under
Setup (page 30).
❏ Check the antenna and/or cable connections (page 3).
❏ Make sure the channel selected is currently
broadcasting.
Dotted lines or
stripes ❏ Adjust the antenna.
❏ Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images
or ghosts ❏ Check your outdoor antenna or call your cable service.