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Sony VPCZ213GXB User Manual

Recovery, backup and troubleshooting guide, Introduction, Creating recovery media recovering your computer

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Recovery, Backup and

Troubleshooting Guide

See the back side.

4-285-857-11 (1) © 2011 Sony Corporation Printed in Japan

Introduction

4

Click Recovery & restore, select Recovery,

and then click Create Recovery Media.

5

Read the on-screen instructions carefully, and

then click Next.

6

Follow the on-screen instructions.

It may take some time to display the current

status of the procedure.

Do not eject or disconnect the media while

creating Recovery Media, as doing so may result

in a failure of the process.

Keep the Recovery Media in a secure place.

You may not be able to create Recovery Media

with a USB flash drive depending on the drive

you use. See the help file included with

VAIO Care for more information.

To recover from the

recovery area

On models with the ASSIST button

1

Press the ASSIST button while your

computer is off to launch

VAIO Care Rescue.

If the display language selection window

appears, select your desired language and

click OK.

2

Click Start recovery wizard.

To perform the custom recovery, select

Tools and click

Start advanced recovery wizard.

3

Follow the on-screen instructions.

On models without the ASSIST button

1

Turn on your computer and press the F10

key several times before the VAIO logo
screen disappears.
If the Edit Boot Options window is
displayed, press the Enter key.

If the display language selection window

appears, select your desired language and

click OK.

2

Select Start recovery wizard.

To perform the custom recovery, select

Tools and click

Start advanced recovery wizard.

3

Follow the on-screen instructions.

Creating Recovery Media

Recovering your computer

To recover from

Recovery Media

1

If you recover your computer from Recovery

Media (optical discs) on the model without a
built-in optical disc drive, connect an external
optical disc drive (not supplied) to the
computer and to an AC power source.

2

Insert the disc into the optical disc drive or

connect the USB flash drive to the USB port
on the computer while the computer is in
Normal mode.

3

Turn off the computer and turn it on once

again.

4

If you are using the external optical disc drive

or USB flash drive, press the F11 key several
times before the VAIO logo screen disappears.
The Windows Boot Manager screen is
displayed.

5

Press the  or  key to select

Start VAIO Care Rescue and press the Enter
key.

If the display language selection window

appears, select your desired language and

click OK.

6

Select Start recovery wizard.

To perform the custom recovery, select Tools

and click Start advanced recovery wizard.

7

Follow the on-screen instructions.

To restore your computer back to its original factory condition, follow one of the recovery methods
below.

Recovering your computer will delete all the data on the built-in storage device.

About recovery

What is recovery?

Recovery is the process of restoring your
computer back to its original factory condition.
There are two ways to recover your computer:

From Recovery Media

From the recovery area

When do I have to perform

recovery?

If your computer has been unstable

If your computer has been infected with a
computer virus

If your computer is experiencing problems
which cannot be solved through
troubleshooting

If you have formatted the C: drive by mistake

Which software should I use to

maintain and recover my

computer?

Use the following software.
VAIO Care

Creating Recovery Media

Checking your computer hardware

VAIO Care Rescue

Rescuing (backing up) your data

Recovering your computer

Erasing all the data on your built-in storage
device

See the help file included with VAIO Care and

VAIO Care Rescue for more information.

What is a recovery area?

The recovery area on the built-in storage device
contains data for system and application
recovery. Typically, you cannot modify or delete
data in this area, however, there is commercially
available software designed for this purpose.

Why do I have to create Recovery

Media?

Recovery Media are used to restore your
computer back to its original factory condition.
If Windows does not start and you have deleted
the recovery area, you will need the Recovery
Media to perform recovery. Create the Recovery
Media immediately after the computer is ready
for use.

About backup

What is a backup process?

The backup process creates a backup copy of
your data stored on the built-in storage device
and saves it to another location.

Why do I have to back up my data?

Due to unexpected events or computer viruses,
you might lose various data stored on your built-
in storage device. To restore the lost data, its
backup copy is needed.
It is strongly recommended that you back up
your data regularly.

You cannot use Blu-ray Disc™ media,
DVD-RAM, CD-R, and CD-RW discs as
Recovery Media.

You can use optical discs and a USB flash drive as

Recovery Media. However, it is recommended

that you use optical discs, such as DVD-R, since

you may accidentally delete the data on the USB

flash drive.

The number of necessary discs, the types of

media you can use, and the capacity of the USB

flash drive you need will be displayed during the

Recovery Media creation process.

1

Connect your computer to the Internet,

download and install the latest updates using

VAIO Update.

2

If you create Recovery Media (optical discs) on

the model without a built-in optical disc drive,
connect an external optical disc drive (not
supplied) to the computer and to an AC
power source.

3

Click Start

, All Programs, and VAIO Care.

If the User Account Control window appears,
click Yes.

If you are currently logged onto your

computer as a standard user, you may be

prompted to enter an administrator name

and a password.

Please create your Recovery Media

immediately after setup.