Appendix g: technical support – Avocent DSR 1024 User Manual

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66 DSR1024 Switch Installer/User Guide

Appendix G: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service:

1. Check the pertinent section of the manual to see if the issue can be resolved by following the

procedures outlined.

2. Check our web site at

www.avocent.com/support

to search the knowledge base or use the on-

line service request.

3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at

http://www.avocent.com/support

and click on Support Phone Numbers for current phone

support hours.