Spektrum SPM2850 DX10t - Manual (Page 6)

EN
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change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services: Your local hobby
store and/or place of purchase cannot provide warranty sup-
port or service. Once assembly, setup or use of the Product
has been started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to [email protected],
or call 877.504.0233 toll free to speak to a Product Support
representative. You may also find information on our website
at www.horizonhobby.com.
Inspection or Services: If this Product needs to be
inspected or serviced, please use the Horizon Online Service
Request submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://
www.horizonhobby.com under the Support tab. If you do not
have internet access, please contact Horizon Product Support
to obtain a RMA number along with instructions for submit-
ting your product for service. When calling Horizon, you will
be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration.
Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact
the appropriate Horizon Product Support office.
Warranty Requirements: For Warranty consider-