Allied Telesis AT-VIEW PLUS 3.2 install - Manual (Page 23)

Allied Telesyn AT-VIEW PLUS 3.2
INSTALLATION GUIDE
11 INSTALLATION/UNINSTALLATION NOTES
11.1 Installation
If OpenView is installed, a command window (black screen) is displayed for a few
seconds after clicking the “Next” button in the Welcome dialog. This is because the
installation setup program checks if OpenView services are running.
When installing AT-View Plus 3.2 with NetView integration, you may receive the
warning message “The NetView Console lost connection to the NetView Server. Exiting
the Console.”. This is an expected message and does not affect the installation
process.
When installing AT-View Plus 3.2 with NetView integration, the installation setup
program will invoke NetView’s “loadmib” application to load the MIB files used by Allied
Telesyn devices. Loading the MIB files may take some time to complete.
When installing AT-View Plus 3.2 with NetView integration, the following warning
message may be displayed:
“C:\usr\ov\symbols\ati_device_sym.bak exists on this system and is newer
than the file being installed. Do you want to replace this file?”
This happens when an AT-View Plus 3.2 was previously uninstalled and installed again.
Click Yes to proceed with the installation setup.
In UNIX, it is recommended that the AT-View Plus 3.2 installation setup program be run
on a console. Double clicking the setup program from the File Manager window will not
close the Run window automatically after the installation has been completed.
Before installing AT-View Plus in UNIX, add the location of Mozilla to the PATH
environment variable (e.g. PATH=$PATH:/opt/mozilla). This will allow the AT-View
Plus installer to determine where Mozilla is installed. Note that you must run the
AT-View Plus installer and applications (Device Manager and VLAN Manager) on the
same virtual terminal used to add the location of Mozilla to PATH. The PATH variable
does not span virtual terminals so using a different virtual terminal will cause the Online
Help and WEB Browser functions to fail.
Before installing AT-View Plus in UNIX, add the location of Mozilla to the PATH
environment variable (e.g. PATH=$PATH:/opt/mozilla). This will allow the AT-View
Plus installer to determine where Mozilla is installed. Note that you must run the
AT-View Plus installer and applications (Device Manager and VLAN Manager) on the
same virtual terminal used to add the location of Mozilla to PATH. The PATH variable
does not span virtual terminals so using a different virtual terminal will cause the Online
Help and WEB Browser functions to fail.
11.2 Uninstallation
InstallShield message “java.lang.NoClassDefFoundError: run Exception in thread
“main”” may be displayed when user with no administrative rights attempts to uninstall
AT-View Plus. To uninstall AT-View Plus successfully, be sure that you have
administrative rights.
In Windows XP and Windows 2003, if Accessories was selected as the program folder
during installation, an error message is displayed just before uninstallation is
completed. The error message informs the user that the uninstallation program cannot
remove the desktop icon. This however does not affect the uninstallation process. The
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