Support menu, Basic features, Self diagnosis – Samsung UE40C5100QW User Manual
Page 22: Software upgrade, Hd connection guide, Contact samsung

22
English
Basic Features
Support Menu
Self Diagnosis
✎
Self Diagnostic might take few seconds, this is part of 
the normal operation of the TV.
■
Picture Test (Yes / No): Use to check for picture 
problems. 
■
Sound Test (Yes / No): Use the built-in melody sound to 
check for sound problems. 
✎
If you hear no sound from the TV’s speakers, 
before performing the sound test, make sure 
Speaker Select is set to TV Speaker in the 
Sound menu.
✎
The melody will be heard during the test even if 
Speaker Select is set to External Speaker or the 
sound is muted by pressing the 
MUTE
button.
■
Signal Information: (digital channels only) HDTV 
channel’s reception quality is either perfect or the 
channels are unavailable. Adjust your antenna to 
increase signal strength. 
■
Troubleshooting: If the TV seems to have a problem, 
refer to this description.
✎
If none of these troubleshooting tips apply, contact 
the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting 
signal or by network connection or downloading the latest 
firmware from “www.samsung.com,” to a USB memory 
device.
Current Version the software already installed in the TV. 
✎
Software is represented as “Year/Month/Day_Version”.
Installing the Latest Version
■
By USB: Insert a USB 
drive containing the 
firmware upgrade file, 
downloaded from 
“www.samsung.com,” 
into the TV. Please 
be careful not to 
disconnect the power 
or remove the USB 
drive until upgrades are 
complete. The TV will be turned off and on automatically 
after completing the firmware upgrade. When software is 
upgraded, video and audio settings you have made will 
return to their default settings. We advise you to to write 
down your settings so that you can easily reset them 
after the upgrade.
■
By Online: Upgrade the software using the Internet.
✎
First, configure your network. For detailed 
procedures on using the Network Setup, refer to 
the “Network Connection” instructions.
✎
If the internet connection doesn’t operate properly, 
the connection may be broken. Please retry 
downloading. If the problem persists, download by 
USB and upgrade.
■
By Channel: Upgrade the software using the 
broadcasting signal.
✎
If the function is selected during the software 
transmission period, software will be automatically 
searched and downloaded. 
✎
The time required to download the software is 
determined by the signal status.
■
Standby Mode Upgrade: A manual upgrade will be 
automatically performed at selected time. Since the 
power of the unit is turned on internally, the screen 
may be turned on slightly for the LED product. This 
phenomenon may continue for more than 1 hour until 
the software upgrade is complete.
■
Alternative Software (backup): Displays the software 
version downloaded through By Online. During the 
software upgrading, When the Upgrade will discontinue 
from last step, this function be activated. 
HD Connection Guide
Refer to this information when connecting external devices 
to the TV.
Contact Samsung
View this information when your TV does not work properly 
or when you want to upgrade the software. You can find 
information regarding our call centres, and how to download 
products and software.
Software Upgrade
By USB
►
By Online
By Channel
Standby Mode Upgrade 
: Off
Alternative Software
2010/01/15_00000
U Move E Enter R Return
Current Version
2010/01/18_000001
USB Drive
TV Rear Panel
or
[UC5100]BN68-02656B-00L04.indb 22
2010-03-02 오전 11:50:26
