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English – Samsung PN51D490A1DXZA User Manual

Page 213

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English

Issues

Solutions and Explanations

Image Retention (Burn In)
Issue.

To minimize the possibility of screen burn, this unit is equipped with
screen burn reduction technology. Pixel Shift technology enables you
to set picture movement up / down (Vertical Line) and side to side
(Horizontal Dot).

A “Mode Not Supported”
message appears.

Check the supported resolution of the TV, and adjust the external
device’s output resolution accordingly. Refer to the resolution settings in
the user manual.

There is a plastic smell from the
TV.

This smell is normal and will dissipate over time.

The TV

Signal Information

is

unavailable in the Self Diagnosis
Test menu.

This function is only available with digital channels from an Antenna / RF
/ Coax connection.

The TV is tilted to the side.

Remove the base stand from the TV and reassemble it.

The channel menu is greyed
out (unavailable).

The

Channel

menu is only available when the TV source is selected.