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Troubleshooting – Samsung PG19NSBU-ADC User Manual

Page 62

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User’s Manual

48

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the warranty card,
the phone number on the Information section or contact your dealer.

Symptom

Check List

Solutions

No images on the screen. I
cannot turn on the
monitor.

Is the power cord connected

properly?

Check the power cord connection

and supply.

Can you see "No Connection,

Check Signal Cable" on the

screen?

Check the signal cable connection.

If the power is on, reboot the

computer to see the initial

screen(the login screen), which

can be seen.

If the initial screen (the login screen)

appears, boot the computer in the

applicable mode (the safe mode for

Windows 95

/98/ME/XP/2000) and

then change the frequency of the

video card. (Refer to the Preset

Note: If the initial screen (the login

screen) does not appear, contact a

service center or your dealer.

Can you see "Sync. Out of Range

68.7kHz 168Hz PP" on the

screen?

You can see this message when the

signal from the video card exceeds

the maximum resolution and

frequency that the monitor can

properly handle.

Adjust the maximum resolution and

frequency that the monitor can

properly handle.

There is no image on the screen.

Is the power indicator on the

monitor blinking at 1 second

intervals?

The monitor is in PowerSaver

mode.

Press a key on the keyboard or

move the mouse to activate the

monitor and restore the image on

the screen.

I cannot see the On Screen
Display.

Have you locked the On Screen

Display (OSD) Menu to prevent

changes?

Unlock the OSD by pressing the

MENU button for at least 10

seconds.

Display Modes)

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