Check list, Q & a – Samsung LS19HJDQHV-XAA User Manual
Page 47
Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord
connected properly?
Check the power cord connection and supply.
Can you see
"No Connection
Check Signal Cable"
on the screen?
(When connecting 'DVI-A to D-Sub' Cable)
Check the signal cable connection.
(When connecting DVI cable)
If the message appears on the screen, even
when the cable is properly connected, check the
video source of the monitor by using the Power
button on the front panel of the monitor. This may
happen because the monitor is set to Analog.
If the power is on,
reboot the computer to
see the initial screen
(the login screen),
which can be seen.
If the initial screen (the login screen) appears,
boot the computer in the applicable mode (the
safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login screen) does
not appear,
contact the Service Center or your
dealer
.
Can you see "Not
Optimum Mode",
"Recommended
Mode 1280 x 1024
60Hz" on the screen?
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.
Adjust the maximum resolution and frequency
that the monitor can properly handle.
There is no image on
the screen.
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate the
monitor and restore the image on the screen.
If the monitor does not respond, activate the
source conversion feature located on the front of
the monitor, or try moving the mouse or pressing
a key on the keyboard again.