Samsung DVD-711-XAA - Manual (Page 17)

33
T
roubleshooting Guide
Before requesting service (troubleshooting)
No operations can be
performed with remote.
The screen ratio can-
not be changed.
No audio.
Playback mode differs
from the Setup Menu
selection.
Disc Menu doesn’t
appear.
The icon appears
on screen.
Forgot password
If you experience other
problems.
5.1 channel sound is
not being reproduced.
Disc does not play.
• Check the batteries in the remote. May need replacing.
• Operate the remote control at a distance of no more than 20
feet.
• Remove batteries and hold down one or more buttons for
several minutes to drain the microprocessor inside the
remote to reset it. Reinstall batteries and try remote again.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD.
• This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc.
Insert a DVD, a VIDEO-CD or a CD.
• 5.1 channel sound is reproduced only when the following
conditions are met. :
1)The DVD player is connected with the proper amplifier
2)The disc is recorded with 5.1 channel sound.
• Check whether the disc being played has the “Dolby 5.1 ch”
mark on the outside.
• Check if your audio system is connected and working properly.
• The features or action cannot be completed at this time
because:
1. The DVD’s software restricts it.
2. The DVD’s software doesn’t support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time
that is out of range.
• Check if the disc has a Menu.
• Some of the functions selected in the Setup Menu may not
work properly if the disc is not encoded with the correspond-
ing function.
• The Screen Ratio is fixed on your DVDs.
• Make sure you have selected the correct Digital Output in
the Audio Options Menu.
• Press power on from a cold start with no disc in the unit. Press
the STOP and PLAY buttons simultaneously on the front panel
for three seconds. The Select Menu Language display will
appear. Select the desired language button. Press the SETUP
button on the remote control to select the Parental Mode. The
Parental Mode is now unlocked as indicated on the display.
Press the DOWN button to select Parental. Press ENTER and
the Create Password display will appear. You can now set your
rating level and change your password to a new number.
• Go to the contents and find the section of the instruction
book that contains the explanations regarding the current
problem, and follow the procedure once again.
• If the problem still cannot be solved, please contact your
nearest authorized service center.
Action Problem Page
P4
P7
P12-13
P16-19
P22-26
P21-22
P26-31
P31
P30
P29
32
REFERENCE
C
ontrolling a TV with the Remote
NOTE
The remote may not be able to control every
model TV of the brands listed.
The remote can also be set up to control most TVs. To program the remote, use the
code that corresponds to your brand.
4 4 If the TV turns off, setup is com-
plete.
Enter other codes of the same brand if
the first code does not work.
5 5 To operate the TV, use the “TV
Function Buttons” described on
page 14.
1 1 Turn on the TV
2 2 Point the DVD’s remote at
the TV.
3 3 While holding the TV
POWER button down, enter
the code for your brand.
While holding down the TV
button, enter 0.
e.g For Samsung D TVs
TV Codes
CODE
0
1
2
3
4
5
6
7
8
9
SETUP
DISPLAY
OPEN/CLOSE
AUDIO
SUB TITLE
DVD POWER
ANGLE
TOP MENU
MENU
RETURN
REV SEARCH
REPEAT
FWD SEARCH
BACK SKIP
PLAY/PAUSE
NEXT SKIP
STOP
STEP
CLEAR
MODE
A-B REPEAT
BOOKMARK
BRAND
SAMSUNG D
SAMSUNG F, LG A, LOEWE, PHILPS, FINLUX A,
YOKO, LOEWE OPTA A, MITSUBISHI A,
PHONOLA A, RADIOLA A,SCHNEIDER
SAMSUNG A
SAMSUNG B
SAMSUNG C
SAMSUNG E
TOSHIBA A
PANASONIC A
GRUNDIG A, BLAUPUNKT, SIEMENS
SHARP A
HITACHI A
SANYO A, AKAI, FISHER
HITACH B, SABA A, THOMSON A, NORDMENDE A
THOMSON B, SABA B, TELEFUNKEN A, NORDMENDE B
BRANDT, FERGUSON, PIONEER A, TELEAVIA, HITACH C
SONY A
TOSHIBA B, SANYO B, SHARP B, SONY B, MITSUBISHI B
TOSHIBA C, GRUNDIG B, FINLUX B
TOSHIBA D
TOSHIBA E
PHILIPS A, PHONOLA B, RADIOLA B
TOSHIBA F, GRUNDIG C, CGE, IMPERIAL, MIVAR
SABA C, BANG&OLUFSEN, LOEWE OPTA B, BRIONVEGA
FINLUX C, FORMENTI, PHILIPS B, SINGER, SINUDYNE
METZ, WEGA, PHONOLA C, RADIOMARELLI
NOKIA, PANASONIC B, SABA D, PIONEER B
REX, SELECO, SALORA
HITACHI D, NORDMENDE C, PANASONIC C,THOMSON C
SABA E, TELEFUNKEN B, CONTINENTAL EDISON
PANASONIC D
PANASONIC E
PANASONIC F
TELEFUNKEN C
MIVAL
LG B
SHARP C
JVC