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Samsung SPH-A110ZWADYN User Manual

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89

BEFORE INSTITUTING ARBITRATION, YOU

AGREE TO PROVIDE US WITH AN OPPOR-

TUNITY TO RESOLVE YOUR CLAIM BY

SENDING A WRITTEN DESCRIPTION OF

YOUR CLAIM TO US AT GREATCALL, INC.,

100 VIA DE LA VALLE, DEL MAR, CA 92014

AND NEGOTIATING WITH US IN GOOD

FAITH REGARDING YOUR CLAIM. IF WE

ARE NOT ABLE TO RESOLVE YOUR CLAIM

WITHIN 30 DAYS OF RECEIPT OF YOUR

NOTICE, THEN YOU OR WE, INSTEAD OF

SUING IN COURT, MAY INITIATE ARBI-

TRATION PROCEEDINGS WITH THE AAA.

ARBITRATION WILL BE CONDUCTED

UNDER THE AAA’S PUBLISHED WIRELESS

INDUSTRY ARBITRATION RULES AND

SUPPLEMENTAL PROCEDURES FOR CON-

SUMER-RELATED DISPUTES, WHICH ARE

AVAILABLE BY CALLING THE AAA AT

800-778-7879 OR VISITING ITS WEB
SITE AT

www.adr.org

.

The AAA has a fee schedule for arbitrations.

You will pay your share of the arbitrator’s

fees and administrative expenses (“Fees

and Expenses”) except that: (a) for Claims

less than $25, we will pay all Fees and

Expenses; and (b) for Claims between $25

and $1,000, you will pay only $25 in Fees

88

Handling Disputes with Us

ARBITRATION PLEASE READ THIS

PROVISION CAREFULLY. IT MEANS THAT,

EXCEPT AS NOTED BELOW, YOU AND WE

WILL ARBITRATE OUR DISPUTES. ANY

CLAIM OR DISPUTE BETWEEN YOU AND

US IN ANY WAY RELATED TO OR

CONCERNING THE AGREEMENT, OR THE

PROVISION OF SERVICES OR PRODUCTS

TO YOU, INCLUDING ANY BILLING

DISPUTES (“CLAIM”), SHALL BE

SUBMITTED TO FINAL, BINDING

ARBITRATION BEFORE THE AMERICAN

ARBITRATION ASSOCIATION (“AAA”). This

agreement to arbitrate also requires you

to arbitrate claims against other parties

relating to Services or Products provided

or billed to you, including suppliers of

Services and Products and our retail

dealers, if you also assert Claims against

us in the same proceeding. You and we

acknowledge that the Agreement affects

interstate commerce and that the Federal

Arbitration Act and federal arbitration law

apply to arbitrations under the

Agreement.

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