Samsung UN40D6500VFXZA - Manual (Page 20)

English - 20
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troubleshooting
section in the e-Manual. If none of the troubleshooting tips apply, visit “www.samsung.com,” and then click on Support, or call
Samsung customer service at 1-800-SAMSUNG.
Issues Solutions and Explanations
The TV won’t turn on. y Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
y Make sure the wall outlet is working.
y Try pressing the POWER button on the TV to make sure the problem is not the
remote. If the TV turns on, refer to “Remote control does not work” below.
There is no picture/video. y Check the cable connections. Remove and reconnect all cables connected to the
TV and external devices.
y Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc)
to match the TV input connections. For example, if an external device’s output is
HDMI, it should be connected to an HDMI input on the TV.
y Make sure your connected devices are powered on.
y Be sure to select the correct input source by pressing the SOURCE button on the
remote control.
y Reboot the connected device by unplugging and then reconnecting the device’s
power cable.
The remote control does not work. y Replace the remote control batteries. Make sure the batteries are installed with their
poles (+/–) in the correct direction.
y Clean the sensor’s transmission window on the remote.
y Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote
control doesn’t turn the TV on or
off, or adjust the volume. y Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set
user manual for the SAMSUNG TV code.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
✎
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support →
Downloads) by USB.
License
List of Features
y Excellent Digital Interface & Networking: Using its built-in HD digital tuner, you can view non-subscription HD broadcasts
without a cable box or STB (Set-Top-Box) satellite receiver.
y 3D: This exciting new feature enables you to view 3D content.
y SMART HUB: Your Gateway to all your content, integrated in one place
– Provides diverse entertainment choices.
– Lets you control your entertainment life with an easy-to-use, user friendly UI.
– Gives you easy access to diverse Apps, with more being added every day.
– Lets you customize your TV by grouping and sorting Apps to your taste.
y AllShare™: AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.
y Anynet+(HDMI-CEC): Allows you to control all connected Samsung devices that support anynet+ with your Samsung
TV’s remote.
[UD6500-ZA]BN68-03527A-00Eng.indb 20 2011-01-28 오후 11:00:22