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A.6 troubleshooting – Asus AiGuru S2 User Manual

Page 99

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A-23

AiGuru S2 Wireless Skype Phone

A.6

Troubleshooting

When the phone and wireless settings are configured

properly, the main display should show the following.

This means that the phone is ready to use.

Following are some situations you might encounter, indicating that there is a problem

with the connection, and the possible actions you can take.

Message displayed

Problem description

Action to take

WiFi Disconnected

1. The phone was not

configured properly.

2. Communication

between the phone

and the Wireless Link

USB dongle is not

established.

Reconfigure the

phone settings.

See section “2.2.3

Handset Mode

Switch and WiFi

Configure

No Service

1. The communication

between the phone and

the Wireless Link USB

dongle is established.

2. The AiGuru S2 Utility

has not been launched.

See section “2.2

Optimizing the

AiGuru S2 Utility

settings” to launch

the AiGuru S2 Utility.

Skype™ Logged Off

1. Skype™ is not launched

on your PC or logged in

with personal account.

2. There is no Internet

access.

Make sure that you

have Internet access

and that you have

launched and logged

into Skype™

Different from Offline (Presence), the message Skype Logged Off

denotes some possible problems of the Skype utility or the lack of

internet access.