Samsung EC-NV30ZSBA-US User Manual
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FAQ
● When a codec for playing back the movie clip isn’t installed, or isn’t
compatible
Install the codec as listed below.
[Installing codec for Windows]
1. Installing the XviD codec
1) Insert the CD provided with the camera.
2) Run the windows explorer and select [CD-ROM drive:\XviD] folder and
click the XviD-1.1.2-01112006.exe file.
The XviD codec is distributed according to the GNU General Public License
and everyone can copy, distribute and change this codec. This License
applies to any program or other work which contains a notice placed by the
copyright holder saying it may be distributed under the terms of this General
Public License. For more information, see the License documents
(http://www.gnu.org/copyleft/gpl.html).
● When the movie clip doesn’t play back on the PC
When the movie clip recorded by the camera doesn’t play back on the PC,
the causes are most likely due to the codec installed on the PC.
Case 6
When I open the Device Manager (by clicking Start (Settings)
Control Panel (Performance and Maintenance) System
(Hardware) Device Manager), there are Unknown Devices or
Other Devices entries with a yellow question mark (?) beside them
or devices with an exclamation mark (!) beside them.
Right-click on the entry with the question (?) or exclamation
(!) mark and select “Remove”. Restart the PC and connect the
camera again. For Windows 98SE PC, remove the camera driver,
restart the PC, and then reinstall the camera driver.
Case 7
In some security programs (Norton Anti Virus, V3, etc.), the
computer may not recognise the camera as a removable disk.
Stop the security programs and connect the camera to the
computer. Refer to the security program instructions about how to
temporarily disable the program.
Case 8
The camera is connected to the USB port located on the front of
the computer.
When the camera is connected to the USB port located on the
front of the computer, the computer may not recognise the camera.
Connect the camera to the USB port located on the back of the
computer.