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Before contacting a service centre – Samsung EC-BL103RBC-US User Manual

Page 77

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76

Before contacting a service centre

The flash does not fire

å

Flash off mode has been selected

Ã

Dis-engage flash off mode

å

The camera mode can't use the flash

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Refer to the FLASH instruction (p.29)

Incorrect date and time is displayed

å

The date and time have been set incorrectly or the camera has
adopted the default settings

Ã

Reset the date and time correctly

The camera buttons do not operate

å

Camera malfunction

Ã

Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

å

Incorrect memory card format

Ã

Re-format the memory card

The images don't play back

å

Incorrect file name (Violation of DCF format)

Ã

Do not change the image file name

Colour of image is different to the original scene

å

White balance or effect setting is incorrect

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Select appropriate White balance and effect

Images are too bright

å

Exposure is excessive

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Reset exposure compensation

No image on external monitor

å

The external monitor has not been connected properly with
the camera

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Check the connection cables

å

There are incorrect files in the memory card

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Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

å

Cable connection is incorrect

Ã

Check the connection

å

The camera is off

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Turn the camera on

å

The operating system is not Windows 2000, XP, Vista / Mac OS
10.3. Alternatively the PC does not support USB

Ã

Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that
supports USB

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