Before contacting a service centre – Samsung EC-BL103RBC-US User Manual
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Before contacting a service centre
The flash does not fire
å
Flash off mode has been selected
Ã
Dis-engage flash off mode
å
The camera mode can't use the flash
Ã
Refer to the FLASH instruction (p.29)
Incorrect date and time is displayed
å
The date and time have been set incorrectly or the camera has
adopted the default settings
Ã
Reset the date and time correctly
The camera buttons do not operate
å
Camera malfunction
Ã
Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
å
Incorrect memory card format
Ã
Re-format the memory card
The images don't play back
å
Incorrect file name (Violation of DCF format)
Ã
Do not change the image file name
Colour of image is different to the original scene
å
White balance or effect setting is incorrect
Ã
Select appropriate White balance and effect
Images are too bright
å
Exposure is excessive
Ã
Reset exposure compensation
No image on external monitor
å
The external monitor has not been connected properly with
the camera
Ã
Check the connection cables
å
There are incorrect files in the memory card
Ã
Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
å
Cable connection is incorrect
Ã
Check the connection
å
The camera is off
Ã
Turn the camera on
å
The operating system is not Windows 2000, XP, Vista / Mac OS
10.3. Alternatively the PC does not support USB
Ã
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that
supports USB