Samsung UN75H6350AFXZA - Manual (Page 9)

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REQUIRE ASSISTANCE
WITH YOUR PRODUCT?
Purchase any Samsung TV and you’ll
enjoy the convenience of Samsung
Service. If you require any assistance
with your TV, first try any of Samsung’s
helpful support options listed here.
Troubleshooting
• For more quick solutions to common
issues, see Troubleshooting and
Maintenance in the user’s manual.
Built-in user manual
• On the Samsung Smart Control,
press the KEYPAD button, and
then select e-Manual on the On-
Screen Remote. You can also select
Support > e-Manual in the TV’s
menu.
Scan the QR code to view our
helpful How-to Videos
Scan this with
your smart
phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.
Tech Support and Chat
• www.samsung.com/support
Remote Support
• Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician who can
remotely diagnose your TV.
For Remote Support:
1 Call the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
2 Open the menu on your TV and go
to the Support section.
3 Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to
the agent.
4 The agent accesses your TV.
[UH6300-6350-75-QSG]BN68-05943C-01ENG.indb 9 2014-07-07 10:18:12