Samsung EC-TL350ZBPBUS - Manual (Page 123)

Appendixes 122
Before contacting a service center
Situation Suggested remedies
The photo is blurry
• Make sure that the focus option you set
is suitable for close-up shots. (p. 62)
• Make sure that the lens is clean. If not,
clean the lens. (p. 115)
• Make sure that the subject is within range
of the flash. (p. 124)
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 72)
The photo is too bright
Your photo is overexposed.
• Adjust the aperture value or the shutter
speed. (p. 42)
• Turn off the flash. (p. 59)
• Adjust the ISO speed. (p. 61)
• Adjust the exposure value. (p. 71)
The photo is too dark
Your photo is underexposed.
• Adjust the aperture value or the shutter
speed. (p. 42)
• Turn on the flash. (p. 59)
• Adjust the ISO speed. (p. 61)
• Adjust the exposure value. (p. 71)
Situation Suggested remedies
The flash fires
unexpectedly The flash may fire due to static electricity.
This is not a malfunction of the camera.
The date and time are
incorrect Set the date and time in the display settings
menu. (p. 112)
The display or buttons
do not work
Remove the battery and insert it again.
The camera screen
works poorly
If you use your camera at low temperatures,
it will cause the camera screen to
malfunction or discolor. For better
performance of your camera screen, use
your camera at normal temperatures.
The memory card has
an error The memory card has not been formatted.
Format the card. (p. 111)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.