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Samsung EC-WB2200BPBUS User Manual

Page 145

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Before contacting a service center

Appendixes

144

Situation

Suggested remedies

The flash fires

unexpectedly

The flash may fire due to static electricity. The camera is

not malfunctioning.

The date and time are

incorrect

Set the date and time in the display settings. (p. 128)

The display or

buttons do not work

Remove the battery, and then insert it again.

The camera display

responds poorly

If you use your camera at very low temperatures, it may

cause the camera screen to malfunction or discolor. For

better performance of your camera screen, use your

camera in moderate temperatures.

The memory card has

an error

Turn off your camera, and then turn it on again.

Remove your memory card, and then insert it again.

Format your memory card.

See "Cautions when using memory cards" for more detail.

(p. 137)

Situation

Suggested remedies

Cannot play back files

If you change the name of a file, your camera may not

play the file (the name of the file should meet the DCF

standard). If you encounter this situation, play back the

files on your computer.

The photo is blurry

Make sure that the focus option you set is suitable for

close-up shots. (p. 69)

Make sure that the lens is clean. If not, clean the lens.

(p. 132)

Make sure that the subject is within range of the flash.

(p. 147)

The colors in the

photo do not match

the actual scene

An incorrect White Balance can create unrealistic color.

Select the proper White Balance option to suit the light

source. (p. 78)

The photo is too

bright or dark

Your photo is overexposed or underexposed.

Turn the flash off or on. (p. 66)

Adjust the ISO sensitivity. (p. 68)

Adjust the exposure value. (p. 76)

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