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Diagnosing the computer status and troubleshooting – Samsung XE300TZC-K01US User Manual

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Chapter 3.

Using the computer

Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s

troubleshooting guide, supports diagnosing the system and has a

FAQ for frequently occurring problem(s).

Support Center may not be provided or may be a different

version depending on the model.

1

Right-click over the Start screen.

Click Support Center in the All Apps

menu item.

2

Support Center is activated and starts diagnosing your

computer.
After the diagnosing process is finished, the System Status

menu displays a list of the current problems to be solved as

shown.

FAQ for

computer’s

major problems

Diagnosing

Computer and

Troubleshooting

Searching for

computer’s problems

3

You can solve a problem by clicking the Troubleshoot button

for the problem.