Troubleshooting, Common errors, Understanding error codes – Samsung ML-3471ND-XAA User Manual
Page 16: Brief description of meanings, Detailed description of meanings
Troubleshooting_ 16
6.
Troubleshooting
This section gives helpful information on what to do if you face any problems.
Common errors
Cannot install driver on the computer using the SyncThru™Admin 5 system.
If you cannot install a driver on a remote computer, make sure of the following:
•
ADMIN$ is shared in the computer.
•
Simple File Sharing option is disabled on the computer.
•
Your access credentials are configured as local administrator’s rights.
Understanding error codes
The following table shows all the error codes SyncThru™ Admin 5 Driver Management defines. The error codes appear in
pop-up window messages or log messages.
Brief description of meanings
Detailed description of meanings
CODE
MEANING
19001
Host Not Found
19002
Invalid User Credential
19004
Incorrect Driver File
19006
Driver Installation Failed
19007
Timeout
19008
Driver Installation Failed
CODE
SEVERITY
REASON
SOLUTION
19001
Host Not Found
Warning
SyncThru™Admin 5 Driver
Management cannot connect to the
selected host due to any network
problem or others.
Check to see if the specified host is
connected to network
19002
Invalid User
Credential
Warning
You may have this error when
SyncThru™Admin 5 Driver
Management tries to connect to the
host, but the credentials are invalid.
Please check to see if the credentials
are correct. Then try again with
correct credentials.
19004
Incorrect Driver
File
Warning
You have tried to upload an invalid
driver file.
Otherwise, check to see if your driver
file is corrupted. (See "Can I use any
driver file?" on page 18).
19006
Driver
Installation
Failed
Warning
The installer cannot install the driver.
Please make sure that you have
rights to install the driver on the host
(i.e. read/write to \\host\$system and
start/stop the Windows Service
Applications).
19007
Timeout
Warning
Remote system does not respond.
Check the remote computer; maybe
it hangs. Also the driver you have
added might not be certified and the
Microsoft warning window will
appear. In this case, change the
driver.