Samsung LS24B240KL-ZA - Manual (Page 26)

4-2 Troubleshooting
4-2 Before Requesting Service
Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest
Samsung Electronics Service Center.
A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON
Is the power cord connected properly? Check the connection status of the power cord.
Is the message displayed on the
screen? (Connected using the D-sub cable)
Check the cable connecting the PC and the product.
(Connected using the DVI cable)
When cables are connected correctly and the monitor dis-
plays this message, press“ ”button to display OSD,
then press“ ”and “ ”buttons to choose input
signal.
Is the message displayed on the
screen? This occurs when the signal from the graphics card exceeds
the maximum resolution or the maximum frequency of the
product.
In this case, set up the appropriate resolution and the fre-
quency for the product.
Is a blank screen displayed and does the power LED blink at
a 1 second interval? 1. This occurs when the power saving function is running.
If you click the mouse or press any key, the screen will be
turned on.
2. If the condition persists for more
than five minutes, the power saving function will be
activated.
Did you connect with a DVI cable? If you connect the DVI cable when the PC has booted up or if
you reconnect the DVI cable after disconnecting the cable
while using a PC, the screen may not be displayed because
some graphics cards do not output the video signal.
In this case, reboot the PC while the DVI cable is connected.
THE IMAGE IS TOO LIGHT OR TOO DARK.
Adjust the and .
(Refer to the , )
If < Bright> is set to , the display brightness can differ according to the input signal.
THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE
Is the entire screen displayed in the same color as if viewing
the screen through a cellophane paper? Check the cable connection to the computer.
Reinsert the graphics card into the computer completely.
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.
THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.
Did you change the graphics card or the driver? Turn on “Auto Adjustment” function in the OSD menu.
Did you change the resolution and frequency appropriate to
the product? Set the resolution and the frequency to the appropriate values
in the graphics card
refer to the (Standard Signal Mode Table)
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.