Samsung KS15SCVPZ-XAZ User Manual
Page 38
voltage wire near by?
Is the voltage stable?
The screen image can appear to
shake or vibrate at a particular time of
day due to low supply voltage.
The screen image can also appear to shake or vibrate if there is a
problem with the video card or the computer's main board.
The screen shows strange
colors or just black and
white.
Is the screen displaying only
one color as if looking at the
screen through a cellophane
paper?
Check the signal cable connection.
Make sure the video card is fully
inserted in it's slot.
Have the screen colors
become strange after
running a program or due to
a crash between
applications?
Reboot the computer.
Has the video card been set
properly?
Set the video card by referring to the
video card manual.
The screen suddenly has
become unbalanced.
Have you changed the video
card or the driver?
Adjust screen image position and size
using the OSD.
Have you adjusted the
resolution or frequency on
the monitor?
Adjust the resolution and frequency of
the video card.
(Refer to the
Preset Timing Modes
).
The screen can be unbalanced due to the cycle of the video card
signals. Readjust Position by referring to the OSD.
The screen is out of focus or
OSD cannot be adjusted.
Have you adjusted the
resolution or frequency on
the monitor?
Adjust the resolution and frequency of
the video card.
(Refer to the
Preset Timing Modes
).
The screen is partially
distorted.
Are there any magnetic
products such as an
adapter, speaker or a high
voltage wire near the
monitor?
Enter the OSD and perform a "
".
Keep the monitor away from any
magnetic products.
LED is blinking but no
images on the screen.
Is the frequency properly
adjusted when checking the
Display Timing on the
menu?
Adjust the frequency properly by
referring to the video card manual and
the
Preset Timing Modes
.
(The maximum frequency per
resolution may differ from product to
product.)
There are only 16 colors
shown on the screen.
The screen colors have
changed after changing the
video card.
Have the Windows colors
been set properly?
Windows ME/2000/XP:
Set the colors properly at the Control
Panel → Display → Settings.
Has the video card been set
properly?
Set the video card by referring to the
video card manual.
There is a message that
reads "Unrecognized
monitor, Plug & Play (VESA
DDC) monitor found".
Have you installed the
monitor driver?
Install the monitor driver according to
the
Driver Installation Instructions
.
See the video card manual
to see if the Plug & Play
(VESA DDC) function can
be supported.
Install the monitor driver according to
the
Driver Installation Instructions
.
Check the following items if there is trouble with the monitor.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if the installed adapter (video)
driver and the monitor driver.