Avaya 38DHB0002UKFD - Manual (Page 2)

Contents
Workforce Management Interface Page 2
Installation/User Manual 38DHB0002UKFD Issue 4 (18/07/2002)
Contents
Introduction ................................................................................................................................ 3
General .................................................................................................................................................. 3
Forecasting........................................................................................................................................ 3
Rostering ........................................................................................................................................... 3
Scheduling......................................................................................................................................... 3
Workforce Management Interface ............................................................................................ 4
Installation.............................................................................................................................................. 4
Starting the application .......................................................................................................................... 5
Main Screen........................................................................................................................................... 5
Data Collection .................................................................................................................................. 7
Index............................................................................................................................................ 8