ASKO W6441 - Manual (Page 24)

Page 24
TROUBLESHOOTING
(CONTINUED)
The door won’t open.
♦
Make sure the power to the unit is on. If the power
is on and the indicator lamp is not lit, there is no
power supply. Check that the machine is properly
plugged into the electrical outlet. If it is, the fuses
may be blown. Call a service technician.
♦
Make sure all the water has drained out.
♦
If there is no water in the machine and the door won’t
open in the normal manner, you should be able to
open it manually using the emergency door handle,
as follows:
1. Make sure the tub is as
empty as possible and
the power is turned off.
2. Using the flat edge of the
liquid detergent partition
piece, a flathead
screwdriver or similar
item, gently pry open the
drain pump cover.
3. Using a T20 or flathead
screwdriver, unscrew
the red plastic looped
handle.
4. Pull the handle toward
you. The door should
open.
The machine won’t start.
♦
Check that the glass door is closed securely.
♦
Make sure the power switch is turned on.
♦
If the power switch is on and the indicator lamp is not
lit, there is no power supply. Make sure the machine
is properly plugged into the electrical outlet.
♦
Check the house breaker switch/fuses.
The machine doesn’t fill.
♦
Make sure the tap to the water supply line is open.
♦
Turn off the water supply then disconnect the inlet
hose and check to see if the strainer in the inlet
connection is blocked.
The machine will not spin.
♦
Make sure the pin trap or outlet hose isn’t blocked.
Clean if necessary. (See page 21.)
♦
Make sure the No Spin option is turned off.
♦
If a load is out of balance, the washer will rotate a
few seconds to redistribute the load then attempt to
spin again. It will do this up to ten times at a high
spin speed (1000 rpm or higher). If it still isn’t
balanced, it will advance the timer with no spin.
Extreme vibration during spin cycle.
♦
Make sure the packaging and shipping supports were
removed properly. (See page 4.)
♦
Check that the machine is level.
♦
Adjust machine feet and tighten locknuts. (See page 4.)
Oversudsing.
♦
Too much detergent could cause suds to backup
through the detergent compartment and run down
the front of the washer onto the floor. The suds will
condensate into water and form a small puddle on the
floor. (See page 8 for detergent recommendations.)
Washer stops during cycle.
♦
It is normal for the machine to pause occasionally
during operation, especially between cycles and
during the delicate wash program.
♦
Make sure the No Spin option isn’t turned on.
♦
If the power switch is on and the indicator lamp is
not lit, there is no power supply. Make sure the
machine is properly plugged into the electrical outlet.
♦
Check the house breaker switch/fuses.
Foam in the final rinse water.
♦
Make sure nothing is blocking the outlet hose.
♦
Check for kinks in the outlet hose.
♦
Make sure the pin trap isn’t blocked. (See page 21.)
♦
Make sure that no part of the hose (including any
joints) is less than 3/4” (19 mm) in diameter.
Water left in the machine after final
spin.
♦
Make sure the No Spin option isn’t turned on.
♦
Make sure the pin trap isn’t clogged. (See page 21.)
♦
Make sure the outlet hose isn’t clogged.
♦
Check for kinks in the outlet hose.
♦
Make sure that no part of the outlet hose (including
any joints) is less than 3/4” (19 mm) in diameter.
Water leaks.
♦
All hoses should be inspected at least once a year.
If they show signs of cracking, they should be
replaced.
♦
Check to see if hose connections at faucets are tight.
♦
Make sure the end of the outlet hose is securely
inserted into the drain receptacle.
♦
Make sure nothing is caught between the Smart Seal
and the tank, such as apron strings, small
handkerchiefs, socks, etc.
Emergency
Door Handle